Years Experience
Websites built
Processes optimized
Certifications
Burhan is an AIOps, Observability, and Site Reliability Engineering (SRE) expert with 11+ years of experience transforming IT Operations into strategic business enablers across many sectors, with a specific focus on the Banking industry.
He specializes in building resilient, automated systems through SRE best practices, intelligent observability and AIOps.
Burhan is passionate about AI innovation, actively exploring Agentic AI and Generative AI to optimize operations, enhance decision-making, and drive continuous improvement across IT and business processes as a trusted leader.
He is experienced in hybrid and cloud-native environments, with focusing on forward-looking technology solutions that empower teams to work smarter, innovate faster and achieve operational excellence through standardized frameworks and roadmaps.
OFFERINGS 💻
EDUCATION 🎓
Rotterdam University
Bachelor's Degree in Information Technology (B IT)
Grade: Avg: 7,1/10
Bahçesehir University
Computer Engineering
Courses:
• Network System Engineering
• Management Information Systems
• eCommerce & eBusiness
• Cloud Computing
• Database Management Systems
• SAP (ERP-system).
Average grade: A- (GPA 3,89)
WORK HISTORY 💼
Accenture Switzerland 🇨🇭
Burhan is a AIOps & Observability SME, SRE Leader within Accenture's Software and Platform Engineering practice, with extensive Service Delivery and Site Reliability Engineering expertise. He specializes in maintaining highly complex, business-critical systems while leading transformational projects focused on SRE methodologies, Observability, AIOps implementations, and GenAI integration.
With deep expertise in troubleshooting, automation, and operational excellence, Burhan delivers measurable improvements in system reliability and performance optimization across hybrid and cloud-native environments.
Accenture Netherlands 🇳🇱
Software Engineering Team lead within the Enterprise Content Management practice.
Including projects in Kuala Lumpur Malaysia
J.W & A.v.L.
Burhan Ulu has worked for me here at Accenture Netherlands for five (5) years.
He quickly became one of our most valued employees, the person everyone went to with questions and special projects. His dedication and willingness to work long hours to get the job done have made him a favorite team member for everyone on staff.
I highly recommend Burhan for any job opportunities in the area of Information and Communication Technology. In his time at Accenture Netherlands, he has shown the technical, organizational, and interpersonal skills that make for a truly exceptional IT Consultant. Burhan offers all the required skills, plus adaptability and grace under pressure.
We will miss having Burhan on our team, but our loss can be your gain.
Digital Power (Adversitement)
Worked on multiple projects to analyze, design, and maintain system components for retail clients. Key tasks included creating dashboards with DimML, capturing data via DOM, centralizing documentation with a MoinMoin Wiki, managing requirements, designing a social media management app using DSDM, and building eCommerce websites with Magento, WordPress and Joomla.
Roland de Bruijn
Burhan Ulu has been here at Adversitement from September 2013 until March 2015 and was under my direct supervision.
During this time at Adversitement, Burhan has consistently shown his proactiveness and eagerness. He can take control of small projects. As well, he is pleasurable and fun to work with. Further, he is cheerful in the face of dealing with deadlines and always available to lend a hand to co-workers when necessary.
I can highly recommend him for the opportunity that you have available. Burhan is a talented young professional, and everyone here wishes him all the best with his career.
Other work activities
Engaged in diverse work activities during my student years, including freelance projects, part-time jobs and volunteer work by enhancing my skills in communication, and adaptability.
